It is impossible to address issues if we do not know about them! Faction is our ultimate goal.We work hard to earn your trust and future business. A If you receive a defective item, you may return it or ask for a discount. Due to time zones, our reply to your questions may not be immediately. If it's non-workdays, please kindly be patient and wait till Monday. The item "AT300 Tool Holder Mini Lathe Accessories Metal Change Lathe Assembly HIGH GRADE" is in sale since Tuesday, January 5, 2021. This item is in the category "Business & Industrial\CNC, Metalworking & Manufacturing\Metalworking Equipment\Metalworking Lathes". The seller is "proffitrader999" and is located in Rowland Heights, California. This item can be shipped to United States.